Prescriptions
Write, handwrite or dictate a prescription, add lab and radiology requests, and send it to the patient on WhatsApp as a PDF
Doctors write prescriptions inside the appointment. Docistra turns it into a branded PDF and can send it to the patient on WhatsApp.
Open the prescription editor
Doctors write the prescription on the visit page: in Appointments, tap the booking, and Prescription & orders is its own section under Management plan. Only the visit's doctor can edit it. Reception, admins and the owner see it read-only on the appointment sheet, and only once something has been added.
It has three matching blocks: Medicines, Lab tests and Radiology, each with a count of what's added. Tap a block's header to collapse or expand it; the count stays visible when it's collapsed.
Write the prescription
Add medicines
Search for a drug by name and pick it from the list. If it isn't there, choose Add "..." manually. You can use the keyboard: ↑ / ↓ to move, Enter to add, Esc to close. A drug that's already added shows Added and isn't added twice.
Add instructions
Under each medicine, write how to take it, or tap a shortcut such as 1 tab 3× daily after meals, Once daily, Before sleep, When needed, For 5 days or For 1 week. Shortcuts add to what's already written.
Add lab tests or scans (optional)
Tap Add tests or Add scans to open the picker, tick what you need, and add notes for the lab or the clinical indication.
It saves by itself
Everything saves automatically a moment after you stop typing. You'll see Saving... and then Saved next to the title. Leaving straight away still saves. Use Preview to see a draft of the PDF at any time.
Create the prescription
When the prescription is ready, tap Create prescription under the blocks. The button spins while Docistra builds the final PDF, then you'll see "Prescription created" and Open and Print buttons appear, next to the title and next to the action buttons. Creating the PDF doesn't send anything to the patient.
Create prescription stays disabled until something is added, and again after a PDF is made, until you change the prescription. Change a medicine, test or scan and it turns back on, so you can make a fresh PDF.
The PDF includes your clinic logo and name, the date, the doctor, the patient's name and age, the medicines with instructions, any lab and radiology requests, and your clinic addresses and phone. Medicines, lab tests and radiology each get their own page.
To change how the PDF looks, go to Settings → Prescription. See Prescription design.
Handwrite or dictate it
Instead of adding drugs one by one, you can write the prescription by hand or say it out loud, and Docistra's AI reads it for you. Both buttons, Handwrite it and Dictate it, sit above Medicines for the visit's doctor.
Write
Tap Handwrite it and write on the pad with a stylus or your finger, the way you would on paper: drugs, doses, tests and scans. Undo removes the last stroke and Clear starts over.
Read it
Tap Read it. A pen traces over your writing while Docistra reads it. This takes a few seconds.
Review before it's added
Nothing joins the prescription until you confirm. Docistra shows what it read or heard, then everything it found:
- Medicines with their instructions. Each is marked In list when it matched a drug in the list, or New name when it didn't, so you can double-check it. You can edit the instructions here.
- Lab tests and scans, matched to the names in the pickers.
Untick anything you don't want and tap Add ... to the prescription. The items land in the blocks below and save automatically, like anything you type. A drug that's already on the prescription isn't added twice; if it had no instructions, the new ones fill in. New drug names are saved to your clinic's drug list for next time. If the result isn't right, tap Try again to go back to your writing or recording.
Instructions come back in your dashboard language: natural Egyptian Arabic when the dashboard is in Arabic, English when it's in English.
Docistra doesn't keep the drawing or the recording. Only the items you add are saved. If you read many in a row, you may be asked to wait a minute before the next one.
Prescription code
Every prescription has a short code, printed as كود الروشتة (for example RX-1A2B3C4D). When a patient sends this prescription back on WhatsApp, for example to a Docistra lab or radiology centre, the AI recognises it and uses what was prescribed. It only does this when the prescription belongs to the patient who sent it.
Send it on WhatsApp
Click Send to patient. You'll see "Prescription sent to the patient on WhatsApp" when it's done. You can send lab tests or scans on their own, without any medicines.
| Patient's last message to Docistra | Patient receives |
|---|---|
| Within the last 23 hours | The PDF file directly in the chat |
| Longer ago, or never | An approved template message from the doctor with a button to download the prescription |
The patient needs a valid Egyptian mobile number to receive the prescription. If there isn't one on file, the editor shows Patient WhatsApp number required to send prescription with a box to add it. The send button stays disabled until the number is saved and at least one medicine, test or scan is added.
If your clinic hasn't connected its own WhatsApp number, Send to patient stays disabled. Use Create prescription and print it, and patients who checked in with your clinic QR can download it on their phone. To send on WhatsApp, connect your number in Settings → WhatsApp.