Reports
How radiology reports are uploaded, delivered to patients on WhatsApp, and resent
Reports are uploaded from the intake queue when you complete a card. The Reports page in the Radiology sidebar lists completed cases so you can check delivery and resend. Delivery works exactly like lab results; see Results for the full details.
Uploading a report
Open a card that's In progress, click Choose result file (PDF, JPG, PNG, WEBP, or HEIC, up to 20 MB), check the details, and click Upload & send. The card moves to Complete.
How the patient receives it
| Situation | What the patient gets |
|---|---|
| The patient messaged Docistra on WhatsApp in the last 23 hours | The report file itself on WhatsApp |
| Otherwise | A WhatsApp message with a button to a secure results page with Open and Download buttons, valid for 30 days |
Report files are private and only reachable from inside Docistra or through the patient's secure link. If a referring doctor was added with consent, they get their own link too.
The Reports page
Each completed case shows the patient, mobile, referring doctor, scans, completion time, and Sent to patient or Not delivered. Use View report to open the file and Resend to send it again (up to 3 times per card per hour).
If the patient had no mobile number, the case is completed but nothing is sent. Open the card on the intake queue, add the number with Edit, then resend.
Fixing a wrong report
Open the completed card on the intake queue, click Back, and upload the corrected file. It replaces the old one and is sent again.