Time Off

Close a doctor's day or set one-off hours without changing the weekly schedule

Time off (also called overrides) changes a doctor's availability for one date, for a holiday, a conference, or a late start, without touching the weekly schedule.

Adding time off

Open it from the Off days button on the doctor's row in Dashboard → Doctors, or from the Time off section when editing the doctor.

Tap Add

Under Days off / one-off hours.

Pick the date

One date per entry. Add one entry per day for a longer break.

Choose the type

  • Off (whole day) - no bookings that day
  • Custom hours - set From and To for that day only

Choose the branch

All branches or one branch.

Add a reason (optional) and Save

For example "Vacation". The AI stops offering those times immediately.

Patients already booked

If patients are already booked on that date, Docistra lists them with their times before saving. Tap Save anyway to continue. Existing bookings are not cancelled or moved, so contact those patients from Dashboard → Appointments.

What patients see

The AI skips closed dates and offers the next open ones. It doesn't explain why.

Removing time off

Delete the entry from the same list. Those times become bookable again right away.

For a day that's always closed, such as Friday, untick it in the weekly schedule instead.

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