Message Packs
Buy WhatsApp Ads credits: pack sizes, prices, validity and payment
Campaign messages use credits. One credit = one message delivered to one patient. You buy credits in packs.
Packs
| Pack | Messages | Price | Per message |
|---|---|---|---|
| Starter | 500 | 2,500 EGP | 5.00 EGP |
| Growth | 2,000 | 9,000 EGP | 4.50 EGP |
| Clinic (most popular) | 5,000 | 20,000 EGP | 4.00 EGP |
Every pack is valid for 12 months from when it's activated. Unused credits expire with the pack. If you have more than one active pack, their credits add up.
Buy a pack
Click Buy Pack
On the WhatsApp Ads page (owners and admins only).
Choose a pack and submit
Check the order summary and click Submit request.
Pay
The confirmation shows the amount, a reference number and the payment details. Pay using one of the listed methods.
Send your payment proof
Use Send payment proof on WhatsApp. The message is pre-filled with your pack reference and amount.
Docistra activates the pack
Once the payment is confirmed, the credits appear on your WhatsApp Ads page.
You can have one pack request waiting for payment at a time. Until it's paid, the WhatsApp Ads page shows a Pack request awaiting payment card with the payment details.
How credits are used
- One credit for each message successfully delivered
- Patients who haven't opted in are skipped and don't use credits
- A campaign can only be created if your remaining credits cover all its recipients
- If credits run out, campaigns stop until you buy a new pack