Sign-up & Sign-in
Create a Docistra account, verify your mobile number on WhatsApp, and sign in with email, Google, or WhatsApp
Docistra runs at app.docistra.com. Owners, staff, and doctors all use the same sign-in page. Docistra never sends you SMS codes.
Creating an account
Choose Sign up and either:
- Continue with Google, or
- Enter your full name, email, and a password (at least 8 characters), then type the 8-digit code Docistra emails you.
You must agree to the Terms of Use and Privacy Policy first. After confirming, you go straight to onboarding.
Staff and doctors don't sign up this way. They join through an invite from the clinic. See Accepting an invite below.
Verifying your mobile number
Your mobile number is verified by you sending us a code on WhatsApp, not by us texting you.
Add your number
Go to Settings → Personal (doctors: Settings → Personal in the Doctor Portal), tap Add mobile number, and enter an Egyptian mobile number.
Tap Verify on WhatsApp
Docistra shows a short message with a 6-digit code, a button to open WhatsApp, and a QR code you can scan from your phone.
Send the message as it is
Send it from that same number to Docistra's WhatsApp. The page confirms automatically within seconds.
Send the prefilled message without editing it. The code is valid for 15 minutes. A number can only be linked to one Docistra account.
Signing in
| Method | How |
|---|---|
| Email and password | Enter both and tap Sign in |
| Tap Continue with Google | |
| Tap Continue with WhatsApp (see below) |
Sign in with WhatsApp
Enter your mobile number
Tap Continue with WhatsApp and enter the number verified on your Docistra account.
Send the code
Send the prefilled sign-in message from that number to Docistra's WhatsApp.
You're in
The page signs you in automatically on the same browser.
Sign-in codes expire after 5 minutes. If no account uses that number, sign in with email first and verify the number in your personal settings.
Forgot your password
On the sign-in page tap Forgot password?, enter your email, type the code Docistra emails you, then choose a new password. You can also change your password while signed in from Settings → Personal → Change Password (a code is sent to your email).
Accepting an invite
- New to Docistra: you get an invitation email. Open it to set up your account; you're already added to the clinic.
- Already have a Docistra account: the clinic sends you an invite link. Open it while signed in with the invited email and tap Accept invite. The link is valid for 7 days.
- Creating an account from an invite link asks for your name, an email code, and a mobile number verified on WhatsApp.
The clinic adds you on the Doctors page and sends you an invite link. Open it, continue with Google or verify your email with a code, then set a password and tap Activate account. If the clinic entered your email, only that email can accept the link.
More than one clinic
One account can belong to several organizations (for example, a doctor who works at two clinics). Use the organization switcher in the sidebar to change which one you're working in.