Billing
Your Docistra invoices and how to pay each one
Navigate to Dashboard → Settings → Billing. Payment is by transfer. Pay each invoice by its due date to keep the AI assistant running.
Each invoice shows
- Period covered and a reference such as
KSH-1A2B3C4D - Amount in EGP and status
- Plan fee
- Bookings counted, with how many your plan includes
- Extra bookings times the overage price, if any
- Due date (unpaid invoices) or Paid on date
Unpaid invoices include the payment instructions right under them.
Invoice statuses
| Status | Meaning |
|---|---|
| Awaiting payment | Issued and not yet paid |
| Overdue | Past its due date and still unpaid |
| Paid | The Docistra team confirmed your payment |
| Void | Cancelled by the Docistra team |
If an invoice is still unpaid the day after its due date, your account is suspended: the AI stops replying and new bookings stop. See Invoices.