Plans & Pricing
The free trial, monthly and yearly plans, what counts as a booking, and what happens when the trial ends
Docistra plans are set by the number of doctors: Solo is one doctor, Team up to 5, Clinic up to 10, and Center has no limit. Each plan also includes a monthly number of bookings, and extra bookings are charged at the plan's overage price. AI messages are not charged separately. Every plan includes the core features: the AI receptionist on WhatsApp, the knowledge base, reminders, the clinic, lab and radiology modules, and the dashboard. Besides the number of doctors, plans differ in included bookings, the website widget, the team tools (payroll and doctor fees, team attendance, the income statement and cash flow, all from Team up), the "Powered by Docistra" badge, and support priority.
The live price list is always at docistra.com/en/pricing. This page matches it as of November 2026.
Free trial
Your first 30 bookings are free. No card and no time limit.
- From 20 bookings, a banner shows how many free bookings are left.
- At 30, the AI assistant pauses and the dashboard asks you to choose a plan.
- The first time a patient messages you after that, Docistra opens a one-time grace period: the AI keeps working for 7 days or 20 more bookings, whichever comes first.
- After the grace period the AI stays paused until a plan is activated.
The free trial is once per owner. If your verified mobile number already started a trial for another organization, a new organization starts with the trial and grace period already used.
Monthly plans
| Solo | Team | Clinic | Center | |
|---|---|---|---|---|
| For | Solo doctor | Small clinic | Multi-doctor clinic | Polyclinic, lab, radiology |
| Price | 799 EGP / month | 1,999 EGP / month | 4,499 EGP / month | From 8,999 EGP / month, quoted by volume |
| Bookings included | 300 / month | 800 / month | 2,000 / month | 5,000 / month |
| Doctors | 1 | Up to 5 | Up to 10 | Unlimited |
| Extra booking | 3 EGP | 2.75 EGP | 2.5 EGP | 2 EGP |
| Doctor pages | 1 | Up to 5 | Up to 10 | Unlimited |
| Website widget | No | Yes | Yes | Yes |
| Payroll and doctor fees | No | Yes | Yes | Yes |
| Team attendance | No | Yes | Yes | Yes |
| Income statement and cash flow | No | Yes | Yes | Yes |
| Remove "Powered by Docistra" | No | No | Yes | Yes |
| Priority support | No | No | No | Yes |
For labs and radiology centers, "doctors" means staff seats.
Payroll and doctor fees, team attendance, and the income statement and cash flow are open during the free trial too. On Solo, their pages show Available on the Team plan and above with View plans. See Payroll, Attendance and Income Statement.
Yearly plans
Paid once a year, at the price of 10 months (shown as "2 months free"). Doctors, extra-booking price and features are the same as the monthly plan.
| Solo | Team | Clinic | Center | |
|---|---|---|---|---|
| Price | 7,999 EGP / year | 19,999 EGP / year | 44,999 EGP / year | From 89,999 EGP / year |
| About per month | 667 EGP | 1,667 EGP | 3,750 EGP | From 7,500 EGP |
| Bookings included | 3,600 / year | 9,600 / year | 24,000 / year | 60,000 / year |
In every plan
- AI receptionist that answers and books on WhatsApp, in Egyptian Arabic and English
- Knowledge base the AI answers from
- Up to 2 WhatsApp reminders per booking
- Clinic page
- Multiple branches
- Clinic, lab and radiology modules
- Post-visit patient reviews
- Referring-doctor result links
- WhatsApp support
Patients message your clinic's own WhatsApp Business number, connected on Meta's official Cloud API. Telegram bots are free on every plan.
Prices shown in the app always come from your live plan list. Open Settings → Subscription → View plans to see the current ones.
What counts as a booking
A booking is counted once, the first time the visit actually happens. It doesn't matter whether the AI, the widget, or your staff created it.
| Event | Counted? |
|---|---|
| Appointment reserved | Not yet |
| Patient marked Arrived, In progress, or Completed | Yes |
| Appointment cancelled or no-show (never arrived) | No |
| Lab or radiology result delivered | Yes |
Once a booking is counted it stays counted, even if its status changes later.
Extra bookings
Bookings never stop when you pass your plan, and neither does the AI. Bookings above your plan's included amount are charged at your plan's extra-booking price on the next invoice. The Subscription page shows your projected total as you go.
AI fair use
AI messages have a fair-use allowance that grows with your bookings, set well above normal use. If a clinic goes well past it, the Docistra team contacts you to find a better-fitting plan. Passing it never pauses or switches off the AI.
Activating or changing a plan
There is no online payment. To activate a plan:
Pick a plan
Open Settings → Subscription → View plans (or follow the Choose a plan banner) and tap Contact us to activate on the plan you want. The Docistra team gets your request right away and contacts you. The button changes to Request sent, we'll contact you.
Pay the plan fee
By InstaPay, mobile wallet, or bank transfer. See Payments.
Send the receipt
Send the transfer receipt to the Docistra team on WhatsApp. They activate your plan, usually the same day.
To switch plans later, contact the Docistra team the same way.