Quick Start
Create your account, set up your clinic, and take your first AI booking
This guide takes you from a new account to your first booking through Docistra's AI receptionist.
What you'll need
- An email address (or a Google account)
- An Egyptian mobile number you use on WhatsApp
- Your clinic's name, logo, phone number, and address (with a Google Maps link)
- Each doctor's specialty, visit price, and working hours
1. Create your account
Go to app.docistra.com and choose Sign up. You can continue with Google, or enter your name, email, and a password (at least 8 characters). Docistra emails you an 8-digit code to confirm the address.
See Sign-up & Sign-in for every way to get in, including signing in with WhatsApp.
2. Complete onboarding
After sign-up, a short wizard sets up your organization:
What do you run?
Pick Clinic / Doctors, Laboratory, Radiology centre, or any combination (a hospital can enable all three). For a clinic, choose Personal clinic (one doctor) or Group clinic (several doctors).
How many doctors?
Group clinics only. Docistra uses the number to recommend a plan.
Name
The name patients will see in chats and on your public page. You can change it later.
Branches
Add each branch with its area, street address (at least 5 characters), a Google Maps link, and what it offers (clinic, lab, radiology).
Pick a plan
Choose the plan you intend to use and tap Start trial. Nothing is charged: your first 30 bookings are free, with no card and no time limit. See Plans & Pricing.
3. Verify your mobile number
Go to Settings → Personal, add your mobile number, and tap Verify on WhatsApp. You send a short prefilled message from that number to Docistra's WhatsApp, and the number is confirmed automatically. A verified number also lets you sign in with WhatsApp.
4. Finish your clinic profile
Open Settings → Clinic (called Organization if you run more than one type). The AI will not reply to patients until these are filled in:
- Arabic name
- Public URL
- Logo
- Description
- Phone number
- At least one address
A yellow banner at the top of the dashboard lists anything still missing. See Organization Settings.
5. Add your doctors
Go to Dashboard → Doctors → Add doctor. Set the specialty, bio, visit price, branches, and weekly hours. Docistra gives you an invite link to send to the doctor so they can use the Doctor Portal. See Doctors.
6. Let patients reach you on WhatsApp
Connect your clinic's own WhatsApp Business number in Settings → WhatsApp (or one per branch). Patients who message it reach your AI receptionist directly, and your clinic link and QR under Settings → Clinic → Codes & QR open a chat with it. Until a number is connected, your clinic has no WhatsApp and the QR opens your check-in page instead. See WhatsApp Settings and Codes & QR.
7. Test the AI
Go to Clinic Agent → Test as a patient and use the test chat. Try messages like:
- "عايز أحجز مع الدكتور"
- "امتى المواعيد المتاحة؟"
- "كام سعر الكشف؟"
Optional next steps: add the website widget, turn on appointment reminders, and invite your team.