Intake queue
The live board where radiology patients move from Arrived to In progress to Complete
Radiology uses the same intake board as the lab. Go to Intake queue in the Radiology sidebar. For the full guide, see Intake queue.
The columns
| Column | Meaning |
|---|---|
| Arrived | The patient is at the center (or booked with the AI). The scan hasn't started. |
| In progress | The scan is being done or the report is being written. |
| Complete | The report was uploaded and sent. |
Cards are oldest arrival first and update live. The board shows every open card plus those completed today. Cards with a Booked badge came from the AI assistant on WhatsApp.
Adding a walk-in
Click New walk-in (choose Radiology if your organization also runs a lab) and fill in the patient name, mobile number, the Scans from your catalogue, the total, and any notes such as contrast or prior scans. Add the referring doctor here too.
Completing a scan
Start processing
Open the card and click Start processing, or use the arrow on the card.
Upload the report
Click Choose result file (PDF, JPG, PNG, WEBP, or HEIC, up to 20 MB), check the details, and click Upload & send.
The report goes to the patient on WhatsApp. See Reports for how delivery works.
Other things you can do on a card
- Edit the patient's name, mobile, or referring doctor at any stage
- Edit the requested scans and total
- See the prescription photos the patient sent
- Remove a card that's still in Arrived (a mistaken scan or no-show)
- Move a completed card Back to upload a corrected report