Waiting Screen
Show on the waiting-room TV who is with the doctor now and who is next, with a chime when a patient is called
The Waiting screen turns any TV in your waiting room into a live board: for each doctor it shows who is with the doctor now and who is next. It updates by itself from your bookings and chimes when a patient is called. Navigate to Dashboard → Settings → Waiting screen.
Available on every plan. Owners and managers set it up, in clinics.
Make a screen
- Press Make a screen. Each TV gets its own screen, so press Another screen for every extra TV.
- Press Copy link and open the link in the TV's browser. An Android TV box, or a computer plugged into a screen, works too. Open opens it on the device you're using.
- Tap the screen once. Browsers only play sound after a tap, so until you tap, the bottom of the screen says Tap the screen to turn the sound on. The same tap makes it full screen, and the screen keeps the TV awake.
The TV needs no sign-in: the link is its key. Press the bin button to delete a screen, and its link stops working on the TV straight away. Under each screen you can see when the TV last connected.
Keep the link to yourself. Anyone who has it can see the board.
Screen settings
Every choice saves at once, and the TV picks it up within a few seconds.
| Setting | What it does |
|---|---|
| Name | A name for you, for example "Ground floor TV" |
| Branch | Which branch the screen shows, or All branches (when you have more than one branch) |
| Doctors | Which doctors the screen shows, or All doctors |
| Patient name on screen | Number only, First name (the first name and the next name's first letter, the default) or Full name |
| Screen language | العربية or English |
A psychiatrist's patients always show as numbers only, whatever you pick.
What the screen shows
One card per doctor who has patients today:
- With the doctor now: the patient in the exam, with their queue number in large type. Without a queue number (bookings by time), the booking time shows instead.
- Next: up to four patients marked arrived, in line order, then how many more are waiting.
Patients who are booked but not marked arrived don't show. So mark patients Arrived when they come in (or let them check in on the clinic QR code). See Managing Appointments.
Calling a patient
When the doctor or reception presses Start exam, the screen chimes and that doctor's card flashes with the patient's number. If the patient didn't hear, open the booking and press Call again (it shows only for a visit with the doctor, and only when the clinic has a screen). The screen chimes again.
The first version plays a chime only. There is no spoken announcement yet.