Payments
How to pay Docistra: transfer, send the receipt on WhatsApp, and the team marks it paid
Docistra has no online card payment. You pay by transfer, send the receipt on WhatsApp, and the Docistra team confirms it. All amounts are in Egyptian Pounds (EGP).
Paying an invoice
Open the invoice
Go to Dashboard → Settings → Billing. Every unpaid invoice has a How to pay box under it.
Transfer the amount
Use any method listed in the box: InstaPay, mobile wallet, or bank transfer. Each detail has a copy button. Write the invoice reference (for example KSH-1A2B3C4D) in the transfer notes.
Send the receipt
Tap Send payment proof on WhatsApp. It opens a chat with the Docistra team with the reference and amount already filled in. Attach the transfer screenshot.
Confirmation
The team checks the transfer and marks the invoice Paid. If your account was suspended, service resumes.
If no payment details are listed in the box, message the team on WhatsApp and they'll send them.
Paying to activate a plan
Activation works the same way: pick a plan in View plans and tap Contact us to activate, then pay the plan fee by transfer and send the receipt on WhatsApp. See Activating a plan.
Cancelling your subscription
Owners can tap Request cancellation on the Subscription page. The team contacts you to settle the last invoice and stop the subscription.