Doctor Portal
The doctor's own workspace: today's bookings, their patients, chats, settings, and a public profile page
Doctors get their own workspace, separate from the clinic dashboard, that shows only their own work. They sign in at app.docistra.com like everyone else and land in the portal.
Joining
The clinic adds the doctor on the Doctors page and sends them an invite link. The doctor opens it, continues with Google or verifies their email with a code, sets a password, and taps Activate account. See Inviting the doctor.
What doctors see
Opens on today's bookings for this doctor, with the same board, calendar, and date picker the clinic uses. Doctors can move their own bookings between stages and open the visit sheet to write the diagnosis, the prescription, lab and scan orders, and chart notes. See Managing Appointments.
Every patient who has had at least one booking with this doctor. Tap a patient for a quick look, or open the full patient profile. Doctors only see their own visits with that patient, and can update medical alerts.
The WhatsApp and widget chats of the doctor's patients, useful context before a visit.
An AI colleague that answers questions about the doctor's patients, visits, files, schedule and payments, and files lab and scan papers to the right patient. See Doctor Assistant.
The clinic's procedures with their prices and item costs. Doctors can add and edit them, and add them to their visits. See Procedures.
Dentists also get the tooth chart and treatment plans in the visit sheet, plus Dental lab, Inventory and My share in the sidebar, and My prices in settings. See Dental Overview.
My schedule
Doctors manage their own hours from My schedule in the sidebar. Every change applies to booking right away, and the clinic's owners, admins and reception get a notification.
Weekly hours
Under Your weekly hours, turn on the days you work and set a start and end time for each. If you work at more than one branch, pick the branch first: each branch has its own hours, and two branches can't overlap on the same day. Choose Time slots or Walk-in queue (with a daily patient limit), then tap Save hours. Session length is set by the clinic.
Days off, breaks and different hours
Under Upcoming days off and breaks:
| Button | What it does |
|---|---|
| Day off | Closes a whole day, or a range of days (up to 60 at a time). |
| Break | Blocks a time range on one date. The rest of that day stays bookable. |
| Different hours for a day | Replaces your usual hours for one date only. |
Each one can apply to every branch or to one branch, with an optional reason. Remove an entry from the list to make that time bookable again.
Patients who are already booked
If a change leaves booked patients outside your hours (a day off, a break, different hours, or new weekly hours), Docistra lists them and asks you to confirm. When you tap Confirm and notify them:
- Each patient gets one message, on WhatsApp from the clinic's number or by SMS when WhatsApp isn't possible, with a link to book another time.
- Reception is notified with the number of patients affected, and who couldn't be messaged.
- Nothing is cancelled. Reception moves the bookings.
Owners and admins still manage every doctor's schedule from Dashboard → Doctors. See Doctor Schedules and Time Off.
What doctors can't do
- See other doctors' bookings or patients
- Create bookings (reception does this)
- See or record payments (dentists can see their patients' treatment plan balances, but not record money)
- Change clinic settings, AI settings, billing, or the team
Settings
Under Settings in the portal:
| Tab | What's there |
|---|---|
| Personal | Photo, mobile number (verified on WhatsApp), name in Arabic and English, specialty, bio, and change password |
| Public Page | The doctor's public profile page (below) |
| Prescription | The doctor's own prescription paper design. See Prescription Design |
| My prices | Dentists only: their prices for dental procedures. See Dental Prices |
Public doctor page
Each doctor can have a public page at doctors.docistra.com/ar/<username> to share with patients.
Turn on Enable public page
When it's on, anyone with the link can view the page.
Choose a username
7 to 40 characters: lowercase English letters, numbers, and hyphens. Docistra tells you if it's available.
Brand it
Upload a logo (or Use my profile photo) and pick a brand color.
Show WhatsApp number (optional)
Shows the doctor's verified mobile number on the page. Add the number in Personal first.
The page shows the doctor's photo, name, specialty, bio, the clinics they work at (with a View clinic link), and patient ratings. Copy or open the link from the same tab.
Owners and admins who are doctors
If you're the clinic's owner or an admin and also one of its doctors, you get both views:
- You land on the doctor view (this portal) by default.
- Tap Clinic management in the sidebar to switch to the full clinic dashboard, and Doctor view to come back.
Docistra remembers the view you picked last and opens it next time. For you, the Assistant covers the whole clinic's patients, not only your own.
Doctors at several clinics
A doctor can belong to more than one clinic with one account. A switcher in the sidebar changes which clinic the portal shows.
Branch restrictions
If the clinic limited the doctor to certain branches, the portal only shows bookings and patients at those branches.